Privacy Policy

Office Cleaning Services is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you use our professional office cleaning services.

1. Information We Collect

Personal Information

We collect personal data necessary for providing our cleaning services, including your name, business address, phone number, email address, and billing information when you request our services or contact us for quotes.

Service-Related Data

Information about your office space, cleaning requirements, preferred scheduling, special instructions, access codes, and service history to ensure efficient and personalized cleaning services.

Technical Information

When you visit our website, we may collect IP addresses, browser type, device information, and website usage patterns through cookies and similar technologies to improve our online services.

2. How We Use Your Information

Your personal data is processed for legitimate business purposes including:

3. Data Sharing and Disclosure

We maintain strict confidentiality and only share your information when:

We never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Your Rights Under GDPR

Right to Access: Request copies of your personal data we hold
Right to Rectification: Correct inaccurate or incomplete information
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a structured format
Right to Object: Oppose processing for direct marketing

5. Data Security and Protection

We implement comprehensive security measures to protect your personal information:

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Service records are typically maintained for seven years for tax and legal compliance purposes. Marketing communications data is retained until you withdraw consent.

7. Cookies and Website Analytics

Our website uses essential cookies for functionality and analytics cookies to understand user behavior and improve our services. You can control cookie preferences through your browser settings. We use this data to enhance website performance and user experience.

8. International Data Transfers

If we transfer your data outside your country of residence, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other legally recognized transfer mechanisms to protect your privacy rights.

9. Children's Privacy

Our services are designed for businesses and we do not knowingly collect personal information from individuals under 16 years of age. If we become aware of such collection, we will take immediate steps to delete the information.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or direct notification. Your continued use of our services constitutes acceptance of any updates.

11. Complaints and Supervisory Authority

If you have concerns about our data processing practices, you have the right to lodge a complaint with your local data protection supervisory authority. We encourage you to contact us first so we can address your concerns directly.

This Privacy Policy is effective as of the date of publication and applies to all data processing activities of our office cleaning services.